Refund and Return Policy

Last updated: August 2026

Chakir.net wants you to be satisfied with your purchase. If something is wrong, please review our return and refund policy below.

Return window

You can request a return within 14 days of receiving your order. Items must be unused, in original packaging, and in resalable condition.

Non-returnable items

Certain items cannot be returned, including personal care products, perishable goods, gift cards, and items marked as final sale.

How to return

To start a return, contact us with your order number and the reason for the return. We will guide you through the next steps. Do not send items back without approval.

Refunds

Once we receive and inspect your return, we will process your refund to the original payment method. This usually takes 5 to 10 business days, depending on your bank or payment provider.

Exchanges

If you received a defective or incorrect item, we can arrange an exchange. Contact us with photos and your order details so we can resolve it quickly.

Return shipping

Return shipping costs are the responsibility of the customer unless the item was defective or sent by mistake.

Questions

For return or refund questions, please reach out to us through the contact details on our website.